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HUB AI Assistant

HUB AI Assistant: the indispensable AI logistics expert

We are pleased to announce the launch of own intelligent assistant  – HUB AI Assistant Telegram bot. Designed to streamline operational tasks for our clients, it provides all the latest and essential shipping information in just a few clicks, anytime you need it, 24/7.

We’re betting on cutting-edge technology to elevate the quality of our support and make it genuinely convenient and efficient.

 

Key Advantages of the Service:

  • Cargo Tracking: Find information using the bill of lading number – check the route, location, status, current and planned vessel.
  • Schedule: Learn about the availability of shipping routes, view the transport plan, and access the average estimated transit time.
  • Tariffs: Easily search import and export local charges of Russian ports, and access an integrated calculator for carrier equipment usage and container storage tariffs for import operations.
  • FAQ on Documents and Processes: Answers to frequently asked questions, ready-made templates for powers of attorney and booking forms.
  • Contacts: Up-to-date contact information for our offices and departments in St. Petersburg, Novorossiysk, Kaliningrad, and Vladivostok.

Benefits for Clients:

  • 24/7 Availability: The bot is always online.
  • Instant Answers: Get information without waiting for a manager.
  • User-Friendly Navigation and Menu Interface.

With the AI bot, you save time and get real-time information about your shipment in just a couple of clicks.

Start chatting with the bot →

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Technical Difficulties with Email Service

Dear Valued Partners,

We are currently experiencing technical difficulties with our email service. Responses to your messages may be delayed.

For urgent matters, please contact our offices by phone or reach out to your personal manager directly.

We appreciate your understanding!